This quiz is designed to test your knowledge of these modules of the “Leadership”  lessons in the Business Models Courses.  The 22 lessons can be seen here; Leadership Lessons There are ten questions some of which are “tick all that apply “, and others are True/False. The pass mark is 70 out of a potential 100 points, 10…

Read More

So that concludes our look at leadership, and what makes an effective leader. I hope you have found the revision and enhancement of past modules useful. I designed and wrote this group of modules in response to feedback from users of this site and our sister sites. They asked for more information on this wide…

Read More

We discussed Management Style in previous lessons. Management and Leadership are often confused or discussed as if they are the same thing. They are similar and do overlap, but there is a difference. The distinction is that leaders have the Vision, define the strategy, are guiding and directing. The manager’s role is to implement the…

Read More

We discussed Tackling Conflict In The Workplace in previous lessons. A leader or manager will have to deal with difficult colleagues, managers and staff members at different points in their career. If conflict is not resolved and is allowed to fester, matters will deteriorate, performances will be affected. Dealing with a difficult colleague Try to ignore…

Read More

We have covered this topic in quite a lot of detail already, and have reviewed topics such as minimising conflict, tackling conflict, and tools and techniques for dealing with conflict in the workplace. Minimising conflict in the workplace Tools and techniques for handling conflict in the workplace Tackling conflict in the workplace It is almost…

Read More

We discussed Persuading others – influencing skills in previous lessons. The ability to influence and persuade others is an absolutely critical element of leadership. Think of any prominent politician – Clinton. Obama, Thatcher, Churchill, the key politicians in your country – whatever their politics or yours, you cannot deny their charisma, their ability to put…

Read More

You will be judged by the effectiveness of the meetings you hold. Are they effective? People will notice how you manage them, how they are run. And the effectiveness of your meetings will be reflected in the results you achieve in business. We discussed effective meetings and effective meetings part 2 in previous lessons. For meetings…

Read More

We discussed appraisal skills for managers in previous lessons. Giving feedback Giving feedback is a life skill, which everyone would benefit from studying and practicing Feedback should not be a subjective opinion, but based on facts, and should be evidenced by examples. Feedback should be used to enable the team to appreciate the impact of their behaviour. It…

Read More

What is the best way to conduct an appraisal? We discussed Appraisal Skills in previous lessons. There is no correct way to conduct an appraisal, but it is helpful to have a standard document for consistency. Both parties should do some advance preparation The following guidelines may be useful. The appraiser should consider: How the appraise…

Read More

Performance management is commonly achieved through annual performance appraisals. Performance appraisals are, in my opinion, the most effective way to manage your team’s performance. I have reprised the key points here, perhaps in more detail than for other modules, as I believe this is the single most important key to effective performance management. So it…

Read More