Launch a small business

How can a plumber start up and get their first customers?


This is a well-trodden path, so we know there is plenty of opportunity for you here. Everyone needs a plumber from time to time, and the best recommendation is a personal one. You just need to build up a clientele that will keep you busy .

I assume you are qualified, have the tools that you need, a phone, a driving licence and some form of transport. These are all essential for you to get started. You may also need employment liability and public liability insurance.

Get some cards printed, as many as you can afford, and give a handful to each of your family members and friends. Ask them to give the cards out within one week of receiving them from you, and ask them to put a good word in for you too. That should get you your first customers.

Put cards in all the local shops too. There will be a small charge for this, but it is an investment in your business

After that, every time you visit a client, once you work is finished, check with them that they are completely satisfied with your work, and put right anything they are not happy with immediately. Then give them a handful of cards and ask them to pass them on to anyone they know who might need a plumber.

You can also try to get work with local builders who may need to involve a plumber in work they are doing. Build a network of people in related trades, such as electricians, gas engineers and even other plumbers, who may all be able to pass work to you. Offer to pass work to them if you see an opportunity

Join a networking group.
Register with lists of tradespeople, ideally lists of approved tradespeople.
Set up a website.

Or you could look for employment with a company who offer the services of plumbers, become part of their team rather than going it alone.

I hope these ideas are useful to you