Organisational Change

Change management is a structured approach, ensuring changes are smoothly implemented, disruption is minimised, and the benefits of the change are achieved. The focus is on people and how they move from the current situation to the new one. People have different attitudes to change, so react differently when faced with it. A good leader…

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Change management principles

The change manager’s role is to ease the journey towards new ways of working. Change management is a structured approach, ensuring changes are smoothly implemented minimising disruption, ensuring the benefits of the change are achieved. What principles can be used to achieve a smooth transition? What implications need to be considered? Change management principles can…

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Change management quiz

This quiz is designed to test your knowledge of the contents of the Change Management Course, part of the Management Skills series of courses. These quizzes are designed to improve your Management and Business skills. There are ten questions where you can check either True or False. You can navigate backwards and forwards to review…

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Staff Recruitment and Retention

The people are the business, so you want to find and retain staff who are a great fit for the vacancy. How can you make yours an aspirational workplace for top employees? We look at top tips to recruit the right candidate, retain and develop staff to build a strong loyal team which can drive…

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Staff Retention

The company that creates opportunities for career development for its staff, and offers a chance for them to develop a career path within the organisation, will strengthen the team and increase staff retention. The goal is to be the “go-to “employer, the aspiration for the best people on the market. Staff Retention So apart from…

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Performance management and appraisals

  Performance management facilitates high levels of performance, and creates a culture encouraging continuous improvement. But it is not always a positive experience for staff, and carried out badly it is a demotivater .Learn how to make this a positive experience, opening up a dialogue that enables problems to be aired and dealt with sensitively,…

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Appraisal skills for managers

What characterises an effective appraisal meeting? How are the outcomes different from a poor one? Managers who carry out appraisals need to learn the skills to ensure the appraisal is a positive experience for all concerned, with outcomes that encourage performance optimisation. They need to ask the right type of questions, develop listening skills, and…

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Recruitment and Management of Staff Quiz

Welcome to our quiz on managing people. This is one of the most important aspects of managing a business-the people are the business! The better the people you have, the better the business will perform. So it is crucial to find and retain the very best staff that are out there. There are ten questions…

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Team Leadership

There are very many theories and models of leadership, leadership philosophies and leadership styles. When we look at Team Leadership, Management and Motivation you will learn about Maslow’s Hierarchy of Needs and Adair’s Action Centred Leadership. We also consider how important money is in the management of motivation. Team Leadership. There are very many theories…

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Herzberg’s Theory of hygiene factors

Frederick Herzberg’s Motivational Theory, identified motivation and hygiene factors. His research studied why people strive to achieve ‘hygiene’ needs and what happens once those needs are satisfied , He found that people are not ‘motivated’ by addressing ‘hygiene’ needs, but by motivators, such as achievement, advancement, development, which represent a deeper level of meaning and…

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