Teamwork

Strong teams are better than the sum of their parts. If the team has the right mix of skills and attitude, then great synergies can be achieved, as long as everyone is pulling in the same direction! There are different roles within any team and you will discover that people may perform different functions within…

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Delegation

Effective managers delegate. It is essential for their development that you let your staff take on tasks and projects. Staff development, succession planning and team motivation depend on it. Good delegation saves time, poor delegation demotivates. But you have to learn how to delegate, because you can’t do everything yourself. Many people argue that it…

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Coaching and Succession Planning

Succession planning keeps good people moving up the ladder. Coaching is useful for staff improvement, development and skills transfer. Coaching a successor or mentoring a trainee means delegating while maintaining responsibility. What skills and attributes does a coach need? The coach needs to consider the learning style of the individual, and their own coaching style.…

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Negotiation Styles and Process: Value Perception

We all negotiate all the time– with our kids, partners, taxi-drivers, market traders, colleagues. Most people do it intuitively without analysing the process. Professional negotiation is to some extent a learned skill. There are some important principles and tactics to study and understand which can help you to achieve the best deal for your organisation.…

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Team Leadership, Management and Motivation Quiz

There are many theories and models of leadership, and leadership styles, including Action Centred Leadership which focuses on Achieving the Task, Developing the Team and Developing Individuals. We will study the Action Centred Leadership model. How do managers motivate staff? Classic management theories include an important piece of work for any student of management –…

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Negotiating principles and phases, planning your strategy

We look at the principles of negotiation. When should you compromise? Is it a mistake to make the first move? We also consider the phases that negotiation goes through. Understanding these will help you control the agenda. It is key to plan your strategy and tactics, compile a list of what you want to achieve,…

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The Negotiation

Now we consider the actual negotiation meeting. The opening phase allows you to condition their expectations and gives you a chance to understand their position, even though it may be some distance from their true position. Keep in mind that generally, the more you ask for the more you will get. You can manage the…

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Negotiating Skills Quiz

This quiz is designed to test your knowledge of the contents of the Negotiating Skills Course, part of the Management Skills series of courses. These quizzes are designed to improve your Management and Business skills. There are ten questions some of which are “tick all that apply “, and others are True/False. You can navigate backwards…

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Decision making

Decision making and problem solving are the meat and drink of business life. Some decisions are made almost instinctively, but more complex decisions with many factors involved require the analysis of a finite set of alternatives described in terms of criteria which can be evaluated. According to Wikipedia decision making might be regarded as a…

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Business strategy

The strategy defines the long term goals of the business. Strategic management provides overall direction to the enterprise. It is the identification of the purpose of the organization and the plans and tactics required to achieve the defined strategy. According to Wikipedia, Strategic management defines the major initiatives taken by a company’s top management on…

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