Managing The Business Quiz 3

91This quiz is designed to test your knowledge of these modules of the “Managing The Business” lessons in the Management Skills Courses, specifically;-

There are ten questions some of which are “tick all that apply “, and others are True/False.

The pass mark is 70 out of a potential 100 points, 10 for each question.

Once you are satisfied with your answers, complete your name, address and email address and click on “submit“ to submit your answers.

You will shortly receive an email advising you of your score, whether you have passed the quiz, and how your answers have been scored.

The Managing The Business 3 Quiz


Benchmarking business performance is the process of making comparisons with other people, processes or businesses, in order to;-
Select all that apply


Minutes circulated within a day or two are effective because;-
Select all that apply


Creative thinking business tools include;-
Select all that apply


If you are asked to attend a meeting, show consideration for colleagues by participating even if you have nothing to offer, be part of the discussion, contribute ideas and answer questions even if your contribution is irrelevant.


Factors to consider in designing a performance measurement system are;-
Select all that apply


If you need to report to a group of your staff that everything is on track, it is usually acceptable to send an email with that status report, saying you don’t propose to call a meeting unless anyone deems it necessary, and ask if anyone has any questions or comments.


A good meeting;-
Select all that apply


Perhaps a good definition of creative thinking is seeing the same thing everyone else sees.


The Business Excellence Model was originally developed by the European Foundation for Quality Management (EFQM).
Select all that apply


Creative thinking requires us to come up with a new and different perspective, breaking down the topic and restructuring it to gain new insights, by organising our thoughts differently.

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