Organisation Skills

137For me this is related to time management, which we have already discussed on this site and will summarise shortly.

The difference is that in organisational skills, you are one step back in the process, in that you are yet to define what needs to be done. This involves being aware of what is going on around you in every aspect of your life and your business, and knowing what needs to be done to reach targets . You must take charge of events that are your responsibility, prevent problems arising by defusing situations, and “steer the ship “.

You need to allocate time to being organised, it doesn’t just happen, and it needs to be planned. Once you have defined the tasks, you need to prioritise, delegate and manage the tasks.

Practical tip-organising a department

In practical terms, in my experience of managing a department, a great way to do this is to talk to everyone in the department regularly on an informal basis. You can do this by walking around the department, maybe working your way to the coffee machine and back to your desk. On the way stop to exchange a few words with everyone –“Hi how are you, what have you got on today”. This is a great way to swiftly “take the temperature “and see what needs to be done.

This has a number of advantages-it mean that you get to know each of your staff personally. You can introduce some personal topics-“How is your mother after her operation? ”, “Is your son OK now? “. And you get to hear what they think is priority for today. Sometimes this is exactly what you expect to hear, but other times they may say something that leads you to reset their priorities, or to remind everyone else that they need to do the same thing, and you end up with a good feel for where the department is up to. You will clearly see what needs to be done, who is falling behind, who is thinking ahead. Maybe you need to rebalance priorities, sometimes you need to rethink your own tasks for the day based on what you have heard and discussed

To begin with this may take a long time, but as you establish the pattern a number of things will happen. People will learn to expect you, they will order their thoughts I readiness which means they have to think about their priorities. They will learn to have something to say, and will begin to use the opportunity to feed information to you.

This could be intrusive if people are busy, perhaps on the phone. Just make eye contact, raise your eyebrows in question. They can just nod or wave to indicate everything is fine, or they will come and find you when they are free if they need to speak to you.


Organisation Skills — 100 Comments

  1. Just going through the material of this course …thank you for this is really useful and helps alot

  2. my attention in this course of managing a department,was a great way to do to talk to everyone in the department regularly on an informal basis to gather the real thoughts of the department or work force.

  3. This lesson very good for relationship between the organization and the stuff

  4. This course is very useful I thank the organizers of this whole activities

  5. Excellent. True, the manager should never divorce himself/herself from staff otherwise he/she will be shocked when all employees go on strike for minute reasons. Thank you.

  6. Absolutely right…one has to organize…manage the time and interact with staff..but in such a way that a private rappirt develops. They shall feel connected and at the same time u will know the progress n performance of each.

  7. Good lecture on time management skills, I learned from this program, but I wish a charterd certificate should be offered

  8. This lesson is giving an unquantifiable help preparation for me in challenges ahead,I thank you.

  9. am very grateful with your lessons though i don’t tend to respond to some questions,they are really helping.

  10. it applaudable,competent and plausible management course, it quite excellence once again, I myself want to impart what I have already learned from this very course.
    my gratitude go directly to the team management and organizers of the program.

  11. One of our professors referred this to as “management by walking”.in fact it is one of the ways of not only getting information but also proving it. A good strategy Tutor thank you.