The Managing Sales Staff Quiz
2.
When training Sales people, ensure they have this knowledge; -
Choose all that apply
3.
The very best salespeople aren’t always talkers, they’re actually effective listeners, building rapport with clients by showing empathy with them and their circumstances and questioning carefully to determine the client’s needs.
4.
An empathetic salesperson will gain trust and establish rapport with clients. They do this by: -
Choose all that apply
7.
The Sales process includes the following steps; -
Choose all that apply
8.
It is a good idea to keep an ongoing file of potential candidates who approach you. Follow them up, even if you don’t have a vacancy, and find out about their track record, maybe even meet them. Then you have a shortlist that you can use to approach potential candidates at the time you need someone.
9.
A good salesperson should; -
Choose all that apply
10.
A successful salesperson; -
Choose all that apply