Recruitment and Management of Staff The Recruitment and Management of Staff Quiz 1. It is advisable to carry out a full exit interview to seek the reason for leaving, this is best done by the line manager. True False 2. In competency based interviews, the interviewer will ask questions to find out if the candidate has the skills and competencies identified for the role. The candidate needs to respond with related examples of how they have handled situations in the workplace to demonstrate those skills or competencies. True False 3. Good practices for retaining and developing staff include;-Check All That Apply Have an induction programme in place with a buddy scheme if appropriate. Ignore early feedback from new starters Communicate regularly with staff both formally and informally. Develop and train, Establish paths for career progression or personal development. 4. Feedback will work best when events are described rather than judged. True False 5. High staff turnover can;-Check All That Apply affect operational performance affect customer satisfaction take up management time and effort. 6. A job description usually includes a job specification, and a person specification, and the competencies required for the role True False 7. Performance management is commonly achieved through annual performance appraisals. True False 8. Competency based interviews are so called because they find the most competent candidate. True False 9. A good appraisal meeting:Focuses on a list of errors, problems or omissions.Allocates blame.The appraiser does most of the talking, there is not a two way dialogue.Solutions are not proposed.Ends in argument or disagreement between appraiser and appraisee.Leaves the appraisee feeling demotivated. True False 10. A line manager can discuss the career aspirations of each of his staff during performance appraisals, and at other opportunities. True False Be sure to click Submit Quiz to see your results! Name Email Time is Up! Time's up ← Change ManagementTeam Leadership, Management and Motivation →
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