The Sales Performance Quiz
6.
The number of contacts needed to make a sale is a function of many variables, but the higher the price and more complex the market and product, generally the more contacts are required to close a sale.
9.
When you are closing a sale you do not need to be aware of the service clients can expect from your company, the aftersales service, the warranty, what to expect if something goes wrong.
10.
Your audience’s perception is based as follows;-
What you say 55%
Tone of voice, the way you say it 38%
Facial expression, Body language 7%