Supervisor and Performance Management The Supervisor and Performance Management Quiz 1. the supervisor has to bridge the gap between the workforce and management, acting as a go-between, representing staff and their views and problems to management, and representing management to staff. True False 2. Some job roles are specifically to supervise a team of workers, and purely that, but almost all management positions include an element of supervision, as managers need to supervise their team members and their workload as well as perform their own work. True False 3. Supervisors are responsible for the development of their team, to ensure each individual has the skills to enable the team to run as effectively as possible and that the workgroup operates to optimum effectiveness. True False 4. An effective performance management system supports the cascading of organisational objectives from the management team down to the individual. It also will improve individual performance and in turn, team and organisational performance. It creates a transparent culture that engenders employee engagement and loyalty. True False 5. In preparation for a performance management meeting , or appraisal, a manager should;- Choose all that apply Refer to previous appraisal forms, make copies available to the individual, together with a new pre-appraisal document Collect information for the whole period under review Consider each person’s performance, and future targets Prepare a list of points for discussion, leaving enough time to respond to the appraisees input 6. The appraisal meeting should; - Choose all that apply review any development carried out, and check if its objectives were met allocate blame for any problems encountered in the period under review identify any training or resource needs set goals and targets for the coming period 7. No preparation is advised for an appraisal meeting True False 8. In a pure supervisory role, for example in a process environment, or a call centre , the supervisors’ role is usually to;- Choose all that apply manage the workload allocate work to the team balance the workload complete their own workload 9. The supervisor will not be involved with the management team, and would not expect to attend management meetings, or be involved in setting production targets. True False 10. After the appraisal or performance review meeting has been held, both the appraise and the appraiser should have a clear understanding of ;- Choose all that apply last year’s performance what went well and why what went badly, and why how performance can be improved Be sure to click Submit Quiz to see your results! Name Email Time's up ← Decision Making and Business StrategyManaging The Business 1 →
