Workplace Stress Management | Management Skills Courses

1.

The manager’s role is to; -
Choose all that apply

watch out for stressful situations developing,

try to defuse them, and be open to people looking for support.

offer support to reverse the situation and reduce the stress

remove or reduce the cause of the stress.

2.

Managers have a responsibility, at least morally, and in some countries, legally, to take care of their employees in terms of the workplace stress to which they may be exposed because management; -
Choose all that apply

set the pace

influence the culture and social customs in the group

is responsible for their staff’s mental health

assign tasks

3.

Workplace stress only arises when the challenge is sustained for so long, or is so intense, that the person cannot reasonably bear the strain: when it exceeds their ability to cope.

True

False

4.

As a manager, if one of your staff says they are stressed and can’t handle their unreasonable workload, you; -
Choose all that apply

have to accept their word

may have to make some judgement calls

will have to arm yourself with some detailed knowledge about what is in their workload, how others are coping, what is reasonable.

must immediately reduce their workload

5.

Choose all that are true

What is stressful for one person is stressful for another

Whether a person experiences work-related stress depends on factors such as their job, their psychological make-up, their personal life and general health.

This presents a problem for management, as it makes it difficult to judge what is likely to cause stress at work for an individual.

Stress occurs when the demands on a person exceeds their ability to cope, disrupting their psychological equilibrium.

6.

This responsibility means they cannot ask for deadlines and targets to be achieved.

True

False

7.

Stress can produce symptoms that affect both the body and the mind. It does not affect behavior and emotions.

True

False

8.

Stress is never good for us and is always harmful.

True

False

9.

Situations often associated with causing stress would include
Choose all that apply

being busy

having an unsustainable workload

working with difficult people

working under constant pressure.

10.

According to research at Yale University, stress shrinks the size of your brain

True

False

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