43There are many theories and models of leadership, and leadership styles, including Action Centred Leadership which focuses on Achieving the Task, Developing the Team and Developing Individuals. We will study the Action Centred Leadership model.

How do managers motivate staff? Classic management theories include an important piece of work for any student of management – Maslow’s Hierarchy of Needs. We will see that money is certainly important, and a personal driver if you don’t have enough but for most people money is not a motivator in itself.

There are ten questions some of which are “tick all that apply “and others are True/False.

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The pass mark is 70 out of a potential 100 points, 10 for each question.

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The Team Leadership, Management and Motivation Quiz

1. Action centred leadership focuses on;
Achieving the Task
Developing the Team
Developing Individuals
2. Herzberg's research identified that true motivators were completely different factors, notably achievement, recognition, work itself, responsibility, advancement
3. For most people money is the main motivator in itself.
4. The time to delegate is when you are too busy and need to offload some work
5. It is important to note that people may perform different functions within different teams, and several functions within a small team. So a shaper in one team can never be a chairman in another, or a completer in a team can never also be a worker.
6. According to Maslow’s Hierarchy of Needs, only once the lower order needs of physical and emotional well-being are satisfied do we become concerned with the higher order needs of influence and personal development.
7. Examples of Herzberg's 'hygiene' needs (or maintenance factors) in the workplace are:
8. Maslow saw that even the most junior employees have a basic human need and a right to strive for self-actualisation, but directors and owners do not have that need.
9. When coaching for improvement in an employee’s performance the coach will go through the following stages;-
10. Good delegation;-

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